At Divine Zenergies, each product is handcrafted with care and intention. I want you to love your order and feel good about every purchase you make. Because items are handmade and customized, I handle returns and refunds with care on a case-by-case basis.
✨ Crystal + Material Products
If your crystal, macramé, or other non-aromatherapy item arrives broken or damaged, please reach out within 7 days of delivery.
Send a photo and your order number, and I’ll gladly offer a replacement or refund, whichever feels right based on availability and your preference.
🕊️ How to Reach Me
To request a replacement or refund, please email divinezenergies@gmail.com within 7 days of delivery.
Include your order number, a brief note about what happened, and a photo if something arrived damaged. I’ll respond within 2–3 business days to bring everything back into balance.